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INTELLIDATAPart of Converge Group
Intelli-Portal & Case Management

Operationalise Intelligence. Orchestrate Outcomes.

Maestro converts alerts, exceptions, referrals and operational signals into structured, governed workflows — ensuring every action is traceable, defensible and measurable.

Alert → CaseAutomated Conversion
Full AuditDefensible Trail
Real-TimeQueue Visibility
Maestro — Intelli-Portal
AML Alert — Entity NetworkHigh
Fraud Detection — Card PatternMedium
CTF Referral — Cross-borderMedium
Behavioural Anomaly — AccountLow
Workflows
Audit Trail
Oversight
What Maestro Enables

From Alert to Outcome — Structured and Defensible

It does not just track cases. It orchestrates outcomes.

Alert-to-Case Conversion

Automatically converts alerts into structured cases with context, linked entities, history and supporting evidence — reducing manual effort and fragmentation.

Workflow & Task Orchestration

Configurable workflows, queues, task assignment, escalation paths and SLA tracking — aligned to your operating model and governance requirements.

Role-Based Governance & Control

Fine-grained access control, segregation of duties, approvals and audit trails — built for regulated environments where accountability is non-negotiable.

Evidence, Documents & Case Narrative

Centralised evidence handling, attachments, notes, actions and outcomes — creating a defensible investigation record for audit and regulatory scrutiny.

Operational Oversight & Productivity

Real-time visibility into queues, turnaround times, investigator workloads, performance metrics and operational bottlenecks — across teams and business units.

Seamless Themis Integration

Maestro integrates with Themis as the operational case engine, or operates independently as a standalone Intelli-Portal across other investigative use cases.

How Maestro Works

Intelligence → Investigation → Outcome → Learning.

Step 1

Intelligence Received

Alerts, referrals and operational signals are automatically converted into structured cases — with context, linked entities and supporting evidence pre-populated.

Step 2

Investigation Structured

Configurable workflows, task assignments, escalation paths and SLA tracking guide the investigation — aligned to your operating model and governance requirements.

Step 3

Decision & Outcome

Every action, note, approval and decision is recorded in a centralised, defensible case narrative — creating an audit-ready record for regulators and oversight functions.

Step 4

Oversight & Learning

Real-time dashboards surface investigator productivity, queue health and SLA adherence — enabling continuous improvement of compliance operations at scale.

Detection without execution creates backlog.
Execution without auditability creates risk.

Maestro ensures every intelligence signal becomes a structured, governed, measurable outcome.

No disruption to operations
Defensible audit trail from day one
Measurable investigator productivity